*The legally binding text is the Russian edition. This translation is provided for convenience.*
Edition of 3 October 2026
Effective date: 3 October 2026
This document explains how the ADVIN Subscription is paid for and activated, how auto-renewal is switched off, and how refunds work. The full terms of the contract are set out in the ADVIN Subscription Public Offer at https://advin.kz/en/offer and in the mobile application.
1. What the User pays for
1.1. The Subscription gives Contractors and Designers paid access to the professional features of ADVIN. Before payment, the selected plan, categories, features, total amount in tenge, access period, start date and auto-renewal terms are displayed.
1.2. Settlements for orders between Users do not pass through ADVIN: ADVIN does not accept payment for the production, delivery or installation of advertising products.
2. Payment by bank card
2.1. When payment by bank card is selected on the website or in the mobile application, the payment is processed by PayLink.kz LLP (PayLink.kz), Republic of Kazakhstan, BIN 230740018193. Visa and Mastercard cards available on the payment form are accepted.
2.2. After choosing a plan, the User checks the amount and terms, accepts the Public Offer and proceeds to payment. Card details are entered on the PayLink.kz payment form. ADVIN does not store the full card number or CVV. If the bank requests confirmation of the transaction, the User completes it according to the bank's instructions.
2.3. Access is activated without undue delay after the successful payment is confirmed. The User is provided with the payment or accounting document required by law. If the money has been debited but access has not appeared, write to support@advin.kz stating the Account, date, amount and payment identifier.
3. Purchase via the Apple App Store
3.1. If a purchase via the Apple App Store is shown in the mobile application, the payment is processed by the Apple App Store payment system. The price, subscription period, auto-renewal management and refund procedure are also governed by Apple's rules. The available method and payment provider are shown before the payment is confirmed.
4. Auto-renewal and switching it off
4.1. For card payments, auto-renewal applies only when the User explicitly enables it. Before enabling it, the Subscription contents, amount, frequency, next charge date and the way to switch it off are displayed. Several selected categories may be paid for in a single operation via PayLink.kz.
4.2. Auto-renewal can be switched off before the next charge in the account on the website or in the application. If the plan provides for separate items, one or more of them can be switched off. Access already paid for remains until the end of the paid period. Switching off future charges does not by itself mean a refund for the current period.
4.3. A subscription purchased via the Apple App Store is auto-renewable. It is cancelled in the Apple Account settings.
5. Refunds and correction of errors
5.1. If the Subscription has not been activated, an amount has been debited twice by mistake, or ADVIN cannot provide a paid feature for reasons attributable to ADVIN, the User may request a correction, a proportionate extension, a replacement or a refund for the period actually not provided.
5.2. Not using the Subscription, the absence of suitable Requests or of expected income is not in itself a defect of the service. The User's mandatory statutory rights remain in force.
5.3. A request is sent to billing@advin.kz. It must state the Account, plan, date, amount, payment identifier, reason for the request and confirmation of authority. The full card number and CVV must not be sent.
5.4. A refund is made by the original method or another lawful method after verification, within the period set by law and the payment provider's rules. For purchases via the Apple App Store, Apple's refund procedure also applies.
6. Details and contacts
Smart Advertising Systems LLP
BIN: 260640021998
Registered address: Republic of Kazakhstan, 010000, Astana, Syganak St., building 47, floor 8, office 16
Support: support@advin.kz, +7 707 108 68 93
Payment and refund matters: billing@advin.kz
Website: https://advin.kz
Support is available on business days from 09:00 to 18:00 Astana time.