Skip to content
Create an order

Help for contractors

Answers to common contractor questions

How do I respond to a request?

In the “Orders” feed, open a request, tap “Respond”, and set your price and deadline. The customer sees your offer among others.

What am I paying the subscription for?

A subscription unlocks requests in a chosen category (e.g. “Signs”). Paying for at least one, you also see “Not sure what I need” requests — the ones without a category.

Why can’t I see other contractors’ offers?

Offers are “blind”: nobody sees others’ prices. Offer your own best price and deadline instead of matching others.

What happens after I’m chosen?

The customer confirms the choice — the customer’s contacts open up. You agree the contract and payment directly: ADVIN is not a party to the deal.

Who handles payment?

ADVIN is a marketplace; it doesn’t accept payments and isn’t a party to the deal. Settlements go directly with the customer. The contract fixes the terms.

How do reviews and rating work?

After a completed deal the customer leaves a review and score. Your rating and portfolio are shown in your public profile — the higher they are, the more often you’re chosen.

Didn’t find an answer?

Message support — we will help.

Contact support