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Help for contractors

Answers to common contractor questions

How do I respond to a request?

In the “Orders” feed, open a request, tap “Respond”, and set your price and deadline. The customer sees your offer among others.

What am I paying the subscription for?

A subscription unlocks requests in a chosen category (e.g. “Signs”). Paying for at least one, you also see “Not sure what I need” requests — the ones without a category.

Why can’t I see other contractors’ offers?

Offers are “blind”: nobody sees others’ prices. Offer your own best price and deadline instead of matching others.

What happens after I’m chosen?

The customer confirms the choice, both parties sign the service contract with a one-time SMS code. Once signed, the customer’s contacts open up.

Who handles payment?

ADVIN is a marketplace; it doesn’t accept payments and isn’t a party to the deal. Settlements go directly with the customer (usually 50% prepayment). The contract fixes the terms.

How do reviews and rating work?

After a completed deal the customer leaves a review and score. Your rating and portfolio are shown in your public profile — the higher they are, the more often you’re chosen.

Didn’t find an answer?

Message support — we will help.

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