Skip to content

Help for designers

Answers to common designer questions

How do I respond to a design order?

The “Orders” feed shows briefs from customers who chose “Professional design”. Tap “Respond” and set your price and deadline — the customer sees your offer.

Why fill in a portfolio?

It’s the main argument when being chosen: the customer looks at your works, rating and reviews. Add your best designs in the “Portfolio” section.

What happens after I’m chosen?

The customer confirms the choice, both parties sign the contract via SMS code, contacts open up. You deliver the design and edits directly to the customer.

Who handles payment?

ADVIN doesn’t accept payments and isn’t a party to the deal. Settlements are direct with the customer (usually 50% prepayment); terms are in the contract.

How do reviews and rating work?

After the deal the customer leaves a review; your rating and portfolio in your public profile affect how often you’re chosen.

Didn’t find an answer?

Message support — we will help.

Contact support