Help
Answers to common customer questions
How do I create a request?
Open “Create request”, pick a category and type, then a design method (AI, professional, ready-made or DIY). Fill in a short brief, set your city and deadline — and publish. Contractors will see it right away.
What is an AI sketch?
If you choose “AI makes the design”, the app draws a sketch from your brief for free. It gets attached to the request so contractors understand the task better. The exact price is set by the contractor.
How do I choose a contractor?
After publishing, offers arrive with price, deadline and rating. Compare them, open the profile with portfolio and reviews, clarify details in chat if needed — and tap “Choose”.
Who is responsible for payment and the deal?
ADVIN is a platform. We take no payments and are not a party to the contract. Settlements are made directly between you and the contractor (usually 50% prepayment). All terms are fixed by the contract.
What is the service contract?
It is a document with the deal terms (price, deadline, prepayment). It is signed with a one-time SMS code by both parties. Once signed, the contractor’s contacts open up.
Didn’t find an answer?
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