Help
Answers to common customer questions
How do I create a request?
Open “Create request”, pick a category and type, then a design method (AI, professional, ready-made or DIY). Fill in a short brief, set your city and deadline — and publish. Contractors will see it right away.
What is an AI sketch?
If you choose “AI makes the design”, the app draws a sketch from your brief for free. It gets attached to the request so contractors understand the task better. The exact price is set by the contractor.
How do I choose a contractor?
After publishing, offers arrive with price, deadline and rating. Compare them, open the profile with portfolio and reviews, clarify details in chat if needed — and tap “Choose”.
Who is responsible for payment and the deal?
ADVIN is a platform. We take no payments and are not a party to the contract. Settlements are made directly between you and the contractor. All terms are fixed by the contract.
What is the service contract?
You sign the contract directly with the contractor. ADVIN does not draft, sign or store it: the platform records your choice and opens contacts — terms, documents and payment are between you.
Didn’t find an answer?
Message support — we will help.
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